Policies

Online Ticketing Terms and Conditions:

There is a $1.00 processing fee per ticket on every purchase. Online tickets must be redeemed at the theater before the showtime. Customers need to present a proof of purchase in order to retrieve their online purchases at the theater. Proof of purchase includes the credit card that was used in the transaction or the confirmation message sent to the customer’s email. Without this proof of purchase admittance to a show is not guaranteed. Tickets purchased online cannot be refunded after showtimes.

Refunds:

Ticket refunds are available at the box office before the show has started; the $1.00 online processing fee is non-refundable.

Ticket Reservations:

Reservations must be claimed 15 minutes before showtime. Any unclaimed reservations at that time will be made available to anyone in the stand by line. Reservations will be cut off an hour before showtime.

Rated R Films:

Anyone under the age of 17 must be accompanied by an adult, have an adult present when purchasing tickets, our bring a signed letter of permission by a parent or guardian. This policy also applies to tickets that are purchased online.